Salesforce and EventBrite Integration

eventbrite salesforce integration

What is an EventBrite Salesforce?

An EventBrite is an app which syncs event data into salesforce. It is a free app which help the event organizers to import data from their event to the salesforce. Event data is created through ticketing platform is synced to salesforce contact list and promo code can be sent back to the Eventbrite.

Benefits of EventBrite Salesforce to the event organizes:

1) Flawless import of the data into the salesforce helps better track of the events and marketing campaigns.

2) Transfer information from salesforce to Eventbrite to quickly create events associated with marketing campaigns.

3) Sync EventBrite data with salesforce with real-time, on demand and automated functionality.

4) Optimize the app for specific business requirements with custom mapping which allows full control of data between EventBrite and salesforce.Before start with EventBrite Salesforce we need to install this in our org.

Go to the link: – https://www.eventbrite.com/spectrum/salesforce/

Click on the install button

eventbrite salesforceProvide a third party access:-

Eventbrite Salesforce Integration

Now the package is installed in our salesforce organization.

eventbrite integration with salesforce

Now we need to configure Eventbrite salesforce. Click on Authenticate button which enables you to authenticate with Eventbrite.

eventbrite salesforce

On clicking Authenticate you will be directed to EventBrite Salesforce.

Click on Allow to continue authentication and if you are not logged in the Eventbrite.com will ask you to input the credentials (This is a secure connection with Eventbrite.com and not with any third party).

eventbrite salesforce integration

Explicit mapping

In EventBrite Salesforce configuration page go to advanced object & field mapping. If you want to change default mapping you can go to the Advanced Object & Field Mapping. You can explicitly define which object and field to be mapped from Eventbrite to salesforce by clicking on the Go to Mapping as per the business requirement. We have Event, order, buyer, attendee detail, attendee profile which can mapped explicitly. Field mapping can be done for each of these objects.

what is eventbrite salesforce

Here is the example of Event object.

eventbrite integration with salesforce

Eventbrite corresponding objects are mapped to the respective salesforce objects.

EventBrite object Salesforce object

  1. Event Campaign
  2.  Order Opportunity
  3.  Buyer Contact
  4. Attendee Detail Campaign Member
  5.  Attendee Profile Contact

Syncing

For synchronizing data, go to Eventbrite Configuration page in salesforce. You can click on edit on sync configuration to make over all changes in the data to be synced. Further syncing can be done in the following ways:-

1) On demand sync by clicking on Start sync.

Further go to Eventbrite Salesforce Synchronization. Make sure to choose Eventbrite data you want to synchronize to salesforce before you start importing data from Eventbrite. The other way is that you can map the Eventbrite objects you want in salesforce.

2) Schedule a sync once in a day by setting the time.

Go to Scheduled sync and select yes next to Enabled Scheduled Sync. Just click to drop down menu next to Daily Sync time to click on time on which you want data to be scheduled.You can turn the automatic sync off by clicking No.

3) By enabling webhooks also we can do sync.

So that app is constantly getting data from Eventbrite. With Wehbooks, you can sync Eventbrite Salesforce order and Event Status changes to your salesforce account in real-time.

For this we need to click edit on webhooks section, now we need to give the external accessible URL through salesforce sites in your organization, then enter the URL in the field next to webhooks site URL.

eventbrite salesforce

Sync logs helps to see the activity of the logs.

eventbrite integration with salesforce

Actually to see the logs go to the Integration log on the top of the page.

eventbrite salesforce

So increase your marketing and fundraising strategies by integrating Eventbrite with salesforce!!!

Rashi Krishna

Salesforce developer at Mirketa Inc.
Posted in EventBrite Integration, EventBrite Salesforce Integration, EventBrite with Salesforce, Salesforce, salesforce administrator, salesforce connectors, Salesforce Contact Role. Tagged with , , .

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