Category Archives: Salesforce Einstein

Recurrent Neural Network with Long Short-Term Memory

What is a Neuron?

In Biological term, Neurons is the unit of nervous system which is responsible for flow of message in the form of electrical impulse in Human brain. So, Neuron is responsible for Human intelligence. But, in Today’s scenario it is used in Artificial Intelligence as well. Recurrent Neural Network (RNN) is a class of Artificial neural network in which connections between the neurons form a directed graph, or in simpler words, having a self-loop in the hidden layers. This helps RNNs to utilize the previous state of the hidden neurons to learn current state. Along with the current input, RNNs utilize the information they have learnt previously. Among all the neural networks, they are the only one with an internal memory. A usual RNN has a short-term memory. Because of their internal memory, RNN are able to remember things.

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Posted in Application Architecture, Salesforce AI, salesforce development, Salesforce Einstein, Salesforce Einstein, salesforce for healthcare, Salesforce Machine Learning. Tagged with , , , , .

Artificial Intelligence powered HR Automation in Workplace

Artificial intelligence (AI) has been changing our lives for decades, but today its presence is bigger than ever before. AI has powered HR automation. Human resource processes plays vital role in every company. Whether it’s recruitment, onboarding process, training, learning & development. Artificial Intelligence is entering the HR space, and very soon everything that can be automated, will be automated.

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HR automation is the process of enhancing the efficiency of the HR department by freeing employees from tedious manual tasks and allowing them to focus on complex tasks like decision making and strategizing. By automating standard and repetitive HR activities, organizations can reduce the cost and time they spend on manual HR planning and processing. Through HR automation, organizations can design, streamline, integrate, and deploy necessary services swiftly at a considerably lower cost. If implemented right HR Automation tools shows real effectiveness to be more productive, freeing us of our most mundane and time-consuming tasks so that HR can drive more value at work. Few of latest HR automation tools which are AI based:

  • HR Chatbots – HR chatbots are changing the way routine HR processes and functions are done. One such tool that has shown immense potential and is pegged to revolutionise the way businesses interact with customers and employees are chatbots. Chatbots are artificial intelligence programs that conduct conversations. HR Chatbots acts as Help desk.
  • E-recruitment – Another big hit automation tool for hiring process used by HR. The E-Recruitment, also known as Online Recruitment, is the process of hiring the potential candidates for the vacant job positions, using the electronic resources, specially the internet.
  • HR Analytics – Smart automation systems excel at wading through deep pools of data to pull out important insights.
  • E-Learning – Now a days through Artificial Intelligence tools, e-learning has created a big platform not only in business environment but also in education industry.
  • Virtual Onboarding – Onboarding is vital part of any HR processes and for Multinational organization companies are who are hiring hundreds of people across the globe throughout the year, creating an onboarding program that is delivered in a virtual manner is critical. It enables the new hire to access the information WHEN they need it and in a way that is engaging and easy to consume.
  • Gamification – Gamification is the usage of game-thinking and game mechanics in non-game scenarios such as business environment and processes, specifically in recruitment, training & development and motivation; in order to enhance employee engagement.

The Benefits of HR Process Automation

Through HR automation, organizations can design, streamline, integrate, and deploy necessary services swiftly at a considerably lower cost. If implemented right, HR automation can reap indispensable benefits. Here are the benefits of HR automation:

  • Improve productivity due to quick processing and data sharing.
  • Reduce employee turnover due to heightened employee engagement.
  • Slash down storage and printing costs associated with paper-based processing.
  • Stay free from compliance risk or policy violations.
  • Enhance organizational growth through efficient hiring at optimal operational cost.
  • Drop in data entry errors and misplaced/lost documents.
  • Make intelligent business decisions with insightful reports.
  • Collaborate with other stakeholders to hire, train, and retain skilled employees.
  • More time to analyse HR data to make intelligent business decisions.

 

Posted in Agile, AGILE Tools, Artificial Intelligence, Machine Learning, Process Change Management, Salesforce, Salesforce AI, Salesforce Einstein, Salesforce Einstein, Salesforce Machine Learning, Team Collaboration.

Machine Learning vs. Artificial Intelligence-The identical twins or are they really?

Since you are reading this, I assume you are aware of, or at least have heard about Machine Learning and Artificial Intelligence. Being two of the hottest buzzwords in the industry right now, these are often used interchangeably leading to some confusion. However, these two have different meanings and applications. The two terms are very strongly related though, as they share a containership relationship between them where the former is a subset of the later. Lets dive deep into these topics and try to find the reason for this confusion and related solutions.

Why this confusion?

The main culprit behind this confusion is the interchangeable use of these two terms and the limited knowledge of the subject among the developer as well as user community. Artificial intelligence is heavily dependent on machine learning,

Machine Learning and AI confusion

Machine Learning and AI confusion

which has led to the perception that both terms refer to the same thing. This confusion has spread like wildfire in the industry and only people who are experts in this field, know the clear distinction among these terms.

Artificial Intelligence-The Big Brother

Artificial Intelligence is the intelligence demonstrated by machines which emulates a human like thinking and behavior, allowing them to make their own decisions in real life situations. Going by the computer science definition, AI is referred to as the study of intelligent agents, which are devices that perceive their environment and take actions accordingly in order to maximum fulfillment of their goals. These agents mimic certain cognitive functions, which humans relate with the human mind, like problem solving and learning. AI, traditionally, attempts to solve problems such as Reasoning, Knowledge Representation, Learning, Planning, Natural Language Processing etc. Generating an intelligent agent which can think like humans is the long-term goal since it makes use of all the former techniques mentioned.   Continue reading

Posted in Artificial Intelligence, Machine Learning, Salesforce AI, Salesforce Einstein, Salesforce Machine Learning. Tagged with , , , .

“Playing with the Sentiments”-a blog on Sentiment Analysis

People have always had an interest in what other people think, or what opinion they hold. Since the inception of the internet, increasing numbers of people are using websites and social media platform for expressing their opinion. Due to platforms such as Facebook, Twitter etc., it has become feasible to analyze and extract the public opinion on a certain topic, news story, product, or brand. Opinions that are mined from such services can be valuable. Data mined from these sources can be analyzed and presented accordingly to easily identify the online mood (positive, negative or neutral). This allows individuals or business to be proactive as opposed to reactive when a negative conversational thread is emerging. Alternatively, positive sentiments can be leveraged to identify product advocates as well to shape the business strategy by seeing the parts of the strategy that are working.

Salesforce Sentiment Analysis

Sentiment Analysis

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Posted in Learn Salesforce, salesforce certified, salesforce consultant, Salesforce Einstein, Uncategorized. Tagged with , , , .