Category Archives: Salesforce Einstein

How does Salesforce Einstein help to transform the business industry?

Salesforce Einstein is the world’s smartest CRM platform that helps you to grow your business in a more effective and efficient way. Salesforce Einstein is the artificial intelligence technology that has been developed for the Salesforce customer success platform. It delivers the right recommendations to customers and employees to ensure that the business processes run smoothly.

The purpose of salesforce Einstein is to solve the problems of customers across sales, marketing and, IT services. Anyone in organizations can use Salesforce Einstein for analyzing their data, predicting, and planning their future course of business. The managers can also use this to automate their tasks as well as decision making.

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Salesforce Einstein Vision

Salesforce Einstein Vision is a part of Einstein Platform services technology, a set of powerful new APIs that allow force.com and Heroku developers of all skill levels to bring image recognition to CRM and build AI-powered apps fast.

Einstein vision creates easy to build deep learning models for every use case including the:

  1. Visual search,
  2. Brand detection
  3. Object identification
  4. Einstein Image Classification
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Evolution of Salesforce Einstein AI

Introduction:

There is a lot of talk around Enterprise AI i.e. using AI at the enterprise level particularly in areas such as Customer Service and Marketing. Salesforce (Einstein.ai) is researching and enhancing the capabilities in 3 different fields: Vision, Language and Voice.

Vision

Vision can be used for:

  • Visual Description
  • Visual Question Answering
  • Visual Object Detection

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Posted in Salesforce Einstein.