Category Archives: Salesforce.com

Jira Salesforce Integration

Jira Integration With Salesforce

Integration means in the terms of technology is, add the functionality of others. It somewhere sounds collaboration of two different technology or software products accordingly.

In this blog, we are going to integrate the JIRA with salesforce using webhooks.

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Posted in Jira Integration With Salesforce, Jira Salesforce Integration, Jira to Salesforce Integration, Jira with Salesforce, Mirketa, Salesforce, What is Jira Salesforce Integration.

Email Services in Salesforce

Email services in Salesforce are automated processes that uses Apex class to process the Attachments, Headers and Contents of an inbound email.

We can associate each email service with one or more Salesforce-generated email addresses through which users can send messages for processing.

Use of Apex In Email Services

Apex class act as a medium to process incoming email messages. When we set up an email service in salesforce, we need to generate a special email address in which salesforce will receive emails.

We can use Apex to receive and process email and attachments from the external system to the Salesforce Platform.

The email that is sent by the external user is received by the Apex email service in salesforce and processed by Apex classes that uses the Inbound Email object. Continue reading

Posted in email services address salesforce, email services in salesforce, how to create email services in salesforce, Mirketa, MirketaInc, Salesforce, salesforce consultant, Salesforce.com, what is email services in salesforce.

Blockchain in Salesforce

A study says that approx. 14 billion connected things will be in use in 2019, and that the total will reach approx. 30 billion by 2022, producing an immense volume of data. So, the data is going to be gold for any business.

blockchain salesforce

 

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Posted in Blockchain and Salesforce, Blockchain for Salesforce, Blockchain in Salesforce, Blockchain Salesforce, Salesforce, salesforce Tips & Tricks, Salesforce.com.

Challenges of Dirty Data

We are working in a data driven world and are required to make data driven decisions. Now-a- days managers are regularly bombarded with loads of data via dashboards and reports.  As business tycoon Mr. Mukesh Ambani says, ‘Data is the new oil’ and as with oil, data also must be transformed to be of real value to the organization and in larger terms to the society.

The role of data scientist is in hot demand and they are constantly trying to make sense of data by building data models that can provide crucial insights necessary for organizations to grow and generate more value. However, the data professionals face many challenges that prevent them from building powerful models. According to a study conducted by Kaggle titled the “State of Data Science and Machine Learning”. One of the questions asked in the survey was, “At work which barriers or challenges have you faced this past year?” Following are the top results: Continue reading

Posted in Data Quality, MirketaInc, Salesforce.

Kickstart Your Community implementation in Salesforce

Businesses now-a-days are using one or the other CRM tools to maintain their sales processes and sales pipeline. The way the businesses run is changing rapidly, so are the ways the customers interact with companies, as well as the ways the companies interact with their partners. And all this change requires something that has the capability to engage all these entities. What businesses need now is the right platform that can serve as an interactive bridge between businesses, customers, partners and employees.

Salesforce Community Cloud is an online social platform that enables companies to connect customers, partners, and employees with each other and the data & records they need to get work done. This next-gen portal combines the real-time collaboration of Chatter with the ability to share any file, data, or record anywhere and on any mobile device.

Community Cloud allows you to streamline your key business processes and extend them across offices & departments, and outward to customers and partners. So, everyone in your business ecosystem can service customers more efficiently, close deals faster, and get the work done in real time.

Because Community Cloud is built on top of Salesforce platform, you can connect any external system or data directly into the community. Your organization gains the utmost flexibility to easily create multiple communities for whatever use case your business demands.

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Posted in Sales Cloud, Salesforce, Service Cloud. Tagged with , , .

API Led Connectivity

Here is a well-known fact: Technology has become a part of every aspect of our lives. We are all connected in some way. We live in a highly connected world. Every day we create humongous amount of data, as individuals, businesses or machines. And we do so with the help of numerous devices and applications. As consumers, we keep interacting with new technologies that change the way we live. We want the systems to be powerful and want them to work together seamlessly. We expect the organizations to deliver these functionalities faster than ever. To meet this, organizations are presented with several specialized tools to meet the customer expectations.

Point-to-Point Integration

Point to point communication

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Posted in Application Architecture, Application Security, salesforce connectors. Tagged with , , .

Working with Salesforce Account Teams

In Salesforce, Account team is a group/team of users working together on an account, making tracking of collaboration on account easier. Suppose there is a team of people working on an Application say ‘ProjectBuilder’. This team contains developers, team lead, project manager, delivery manager, Sales Manager, Executive Sponsor. Now each of the team member has a role to play. Developer is responsible for developing the application, team lead is responsible for managing the developer, project manager is responsible for planning and monitoring of the project., and the delivery manager is responsible for the timely and accurate delivery of the application, sales manager is responsible to reach the established sales target and executive sponsor is responsible to project aligned with organization’s strategy. Now the account is ProjectBuilder and developer, team lead, project manager, delivery manager. Sales Manager and Executive Sponsor are the users. To track the progress of the team of users both the internal and the partner user, Account Team concept is used.

Use of Account Team

Using Account team, we can grant access to account and their related contacts, cases and opportunities. Account team is good to use in private sharing model where users cannot see/edit other accounts. We can include any set of roles in account team and can assign a user to every role who will then be part of the account team and will be responsible for the account. We can use a member of the Account Team to:

  • Identify responsible people on an account and contact them.
  • Assign role-specific tasks on the account.
  • Using account role, send campaigns on an account team member’s behalf

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Posted in Agile, salesforce administrator, salesforce consultant, Salesforce Implementation, Salesforce.com, Team Collaboration. Tagged with , , , , , .

How to Update Status for Salesforce object in a custom Lightning Component

In Salesforce, maintaining the last update status of a view once it loads as a component can be tricky. JavaScript has an asynchronous way of executing after all. Resetting the counter after each component refresh from the custom refresh button may take a while to debug. Here is a way I resolved my problem. With a few tweaks here and there with some horse shoe fitting hope it helps your too.

salesforce management

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Posted in force.com app development, Salesforce, Salesforce cloud Implementation, salesforce customization, salesforce development, Salesforce Lightning. Tagged with , , , , , .

Heap Size: Elephant in the room

Heap size is a common, yet neglected problem whenever it comes to Salesforce Apex development. Heap size in actual is the count of memory used by the variables, object instances in an Apex class. In order to store these objects & variables, memory is allocated in Salesforce which is derived from allocated Heap. The Heap size truly depends on the type of transaction, Salesforce provides a heap size limit of 6MB for synchronous transaction and 12 MB for asynchronous transaction. Whenever, too much data is stored during processing an error occurs prompting “Apex heap size too large. You must have encountered this error at least once if you are a developer.

Here are a few tips to ensure that the heap limit does not exceed the maximum size and your code runs smoothly

heap size in salesforce

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Posted in apex develeopment, Salesforce, salesforce development, salesforce integration, Salesforce.com. Tagged with , , .