Category Archives: Agile

Agile Team Dynamics

what is agile team dynamics

On Agile Teams, our utmost priority is to gratify the customer through early and continuous delivery of valuable output. Share the minimum viable product, seek Feedback and implement the changes, that’s the cycle through which the product moves and improves to fulfill the customers’ requirements. Continue reading

Posted in Agile, Agile Team Dynamics, Agile Teams, AGILE Tools, Mirketa, MirketaInc, what is agile team dynamics.

Traditional Vs Agile HR practices

Word “Agile” has become a buzzword. Agility HR practices as a concept has been talked about from beginning of this century. This was more in relation to software programming. Agility HR Practices is now become a global phenomenon. This is a global movement entirely transforming the “world of work” that includes HR and transforming it into Agile HR Practices.

Agile HR Practices

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Posted in Agile, AGILE Tools.

Working with Salesforce Account Teams

Salesforce Account teams is a group/team of users working together on an account, making tracking of collaboration on account easier. Suppose there is a team of people working on an Application say ‘ProjectBuilder’. This team contains developers, team lead, project manager, delivery manager, Sales Manager, Executive Sponsor.

Now each of the account team salesforce member has a role to play. Developer is responsible for developing the application, team lead is responsible for managing the developer, project manager is responsible for planning and monitoring of the project., and the delivery manager is responsible for the timely and accurate delivery of the application, sales manager is responsible to reach the established sales target and executive sponsor is responsible to project aligned with organization’s strategy. Now the account is ProjectBuilder and developer, team lead, project manager, delivery manager. Sales Manager and Executive Sponsor are the users. To track the progress of the team of users both the internal and the partner user, Account Team concept is used. Continue reading

Posted in Agile, salesforce administrator, salesforce consultant, Salesforce Implementation, Salesforce.com, Team Collaboration. Tagged with , , , , , .

Integration with Salesforce Lightning External Services

Nowadays there is an API Integration in almost every org. The main purpose of integration with another service is to avoid reinventing the wheel. However, the development effort that is required to integrate with services is a complex and time-consuming venture.

It reduces speed to market, but it also saps developer energy that is better spent in the front end, building the features that will really differentiate their app. With external services salesforce makes this a lot easier and admin friendly.

With salesforce external services you can connect to any service that you want to, invoke methods based on the external source via a flow all with the help of an easy-to-use wizard. Declarative tools are used to import API definitions right into Salesforce. Continue reading

Posted in Agile, Salesforce, Salesforce Challenges, salesforce development, salesforce integration, Salesforce Lightning, Service Cloud. Tagged with , , , , , , .

Artificial Intelligence powered HR Automation in Workplace

Artificial intelligence (AI) has been changing our lives for decades, but today its presence is bigger than ever before.  AI has powered HR automation. Human resource processes plays vital role in every company. Whether its recruitment, onboarding process, training, learning & development. Artificial Intelligence is entering the HR space, and very soon everything that can be automated, will be automated.

HR analytics tools

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Posted in Agile, AGILE Tools, Artificial Intelligence, Machine Learning, Process Change Management, Salesforce, Salesforce AI, Salesforce Einstein, Salesforce Einstein, Salesforce Machine Learning, Team Collaboration.

Predicting Success of your Salesforce Development Projects

Can you really predict the success of your Salesforce Development projects with a high degree of confidence at the beginning of your project?

The answer is No!

But you can rate your people, process and tools that are required for success and use that to predict success with a ‘good enough’ confidence level.

Salesforce development projects

Pillars of Salesforce Development Project success.

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Posted in Agile, Apex Development, Salesforce cloud Implementation, salesforce consultant, salesforce customization, salesforce development, Salesforce DevOps, Salesforce Implementation. Tagged with , , , .

A Primer in Software Testing

Software testing primer is a field that gained currency in the late 90s and ’00s for different reasons. As people moved from client-server to web applications, it got a new life as software systems will behave differently. Software testing was re-invigorated with Web 2.0. Subsequently, it was in focus again with mobile applications and tailoring user experience for mobile devices.

Lately, focus on software testing primer is again on the go with new architectural patterns including micro services architecture. Model-driven testing and behavior-driven development have been other testing approaches that have influenced the overall industry. Today, cloud-based applications (such as Salesforce s1) that can scale on-demand and cloud-based storage are in vogue; these require not-so-different test practices. Continue reading

Posted in Agile, Software Testing.

7 Ways Technology is Changing the Face of Treatment Centers

salesforce technology

Technology has provided healthcare many breakthroughs in recent years and Salesforce has been at the forefront of that. So if this is the case why are most treatment centers still so far behind. Everyday people are scouring the internet trying to find a great place to recover from the diseases of Mental Health and Addiction. It’s estimated that over 20 million Americans over the age of 12 have an addiction. Many treatment centers lack the basic tools needed to be able to serve these patients with the care they need. As a consulting partner for Salesforce we have seen technology changing the face of Treatment Centers. Technology is providing treatment centers with the advanced tools needed to navigate the ever changing landscape. We’re going to outline 7 ways that technology is changing the face of treatment centers.

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1. The addition of a CRM or Patient Relationship Management platform to the contact center is the number one way to better serving your patients. We have seen organizations taking notes on note pads or using excel to track patient calls. This is a major problem, in my experience working in a very busy Contact Center even your very best admissions representative will miss a follow up. Also in my experience, as a recovering alcoholic with almost 7 years of sobriety, I know that when I was ready to get help patience was not one of my strongest areas. So timely follow ups and the ability to take a call from beginning to end without hanging up the phone has resulted in a 35% increase in patient admissions based on case studies we have conducted.
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Posted in Agile, Salesforce, salesforce administrator, Salesforce Challenges, Salesforce cloud Implementation, salesforce community implementation, salesforce consultant, salesforce customization, salesforce development, salesforce for healthcare, salesforce for medical clinics, salesforce for NonProfit, salesforce for small business, salesforce integration, Salesforce Support Packages, salesforce Tips & Tricks, Salesforce.com. Tagged with , , , , , , , .

Salesforce Implementation Using Agile Scrum Process

what is agile salesforce implementationWith having being part of 5 Service cloud and Agile salesforce implementation projects I have realized that customizing the platform to the client’s need is not challenging but the build up to the production release and approach that the integrator adopts to, makes all the difference to have delighted project sponsors and end users. Continue reading

Posted in Agile, Salesforce cloud Implementation, salesforce community implementation, salesforce consultant. Tagged with , , , , .

Sales and Marketing Automation for Addiction Treatment, Part 1

Mirketa AppExchange
Have you ever sat wondering if you had followed up with everyone you were supposed to talk to today? Or managed a team and wondered if they were following through? These questions plague most sales driven businesses daily, but to Addiction Treatment Centers this could mean that someone’s life is on the line.

Download our eBook “How to Leverage Salesforce for your Addiction Treatment Centers”

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Posted in Agile, Learn Salesforce, Salesforce, salesforce administrator, Salesforce Challenges, salesforce consultant, salesforce customization, salesforce development, salesforce for healthcare, salesforce for medical clinics, salesforce for NonProfit, salesforce for small business, salesforce integration, Salesforce Support Packages, salesforce Tips & Tricks, Salesforce.com, Salesforce1 Mobile app development. Tagged with , , , , , , , , , , , , , , .