Author Archives: Rajeev Kumar

Rajeev Kumar

Rajeev has over 20 years of experience in IT managing large software development programs, organization change initiatives and Agile transformations. Prior to joining Mirketa Rajeev worked at startups and fortune 500 companies in senior management roles. He founded www.mytafi.in and www.finacast.com, personal finance management applications for Indian and US market. Rajeev is also the founder of www.wednik.com, a wedding planning application with online market for wedding planners and wedding merchandise.

Predicting Success of your Salesforce Development Projects

Can you really predict the success of your Salesforce Development projects with a high degree of confidence at the beginning of your project?

The answer is No!

But you can rate your people, process and tools that are required for success and use that to predict success with a ‘good enough’ confidence level.

Salesforce development projects
Pillars of Salesforce Development Project success.
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Posted in Agile, salesforce development. Tagged with , , , .

How to succeed with your Salesforce implementation?

Salesforce Implementation and Development

Complexity with Salesforce Implementation starts with different options and terms

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Posted in salesforce development. Tagged with , , , .

Will your Agile Transformation be an Epic Failure?

Agile Transformation Failures

Image credit: Miranda Kumar (at age 8) Continue reading

Posted in Agile, AGILE Tools, JIRA, JIRA on Demand. Tagged with , , , , .

Infographic: Connecting Products, Services, and Operations to Company Vision

Recently we completed an engagement to redesign organizational structure for a mid size product company. The goal for this effort was create new structure to give autonomy to departments and subsidiaries while leveraging a set of shared processes and tools and to connect related products and services for the better customer experience. We have put together a visual of the framework for approaching this product rationalization, process modeling and organization redesign effort. The framework connects the company Vision to Customer Needs, Products/Services and Operational People, Processes and Tools. Continue reading

Posted in Agile.

Salesforce Duplicate Records Management Tools

Data is the most valuable asset of an organization and good data quality is absolutely priceless. As evident from the analysis, bad data is one of the top reasons for the failure of a CRM project as it provides you incomplete, inaccurate and confusing information and thereby misleading the management into making an incorrect decision.

Duplicate data in salesforce is one of the major reasons for bad data quality and it sucks the life out of an effective salesforce by clogging the organization’s work system. It hampers efficiency, performance and of course the profitability of the organization. Rather than utilizing time in converting the new lead, the sales reps time gets wasted on working on the duplicate leads resulting in lower efficiency.

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Posted in Salesforce. Tagged with .

Salesforce Service Cloud Console- Enable Guide

In this blog I will be sharing salesforce service cloud console- How to Enable Guide .

Salesforce service cloud console is designed to boost productivity for users in fast-paced environments.

Available in: Performance,Unlimited, and Developer Editions with the Service Cloud

Available in: Performance and Developer Editions with the Sales Cloud

Available in: Enterprise and Unlimited Editions with the Sales Cloud for an additional cost

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Posted in Salesforce.

Salesforce Implementation – Top 5 Challenges

Salesforce Implementation can be transformational for organization  it can change the entire way an organization operates today to how it would work in future.

In my post here today I would try to enlist the major challenges shared by organizations who approached us for Salesforce Implementation , adopt, transform, and make changes, to the Salesforce and we turned them into happy Salesforce Organization.

challenges faced in salesforce project

The Challenges faced in salesforce project

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Posted in salesforce community implementation.

Google Map Integration in Salesforce

A Step by Step Guide to Integrate Salesforce Google Maps.

In this blog I will be explaining how to integrate Google map in account detail page with the help of Visualforce page.

In the example below, with the help of Google map API we can add Google maps in account detail page.

To achieve this follow simple steps as below:

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Posted in Salesforce Google Maps.

How to Pick the Right Salesforce Consulting Partner?

You Need a Man to Machine Compiler #Salesforce – #MirketaInc

Translating, Compiling Business Language to Salesforce language.

There are a lot of resources out there for people looking to get up and running on the Salesforce platform. But many organizations say they had a difficult time translating some business process, languages to a Salesforce language.

Salesforce language was uncomfortable. I did not know what a lead, contact, organization, account, etc. was….

How to Pick the Right Salesforce Consulting Partner?

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Posted in Salesforce.

Helper class in Salesforce

If you are working on custom application development on force.com or customizing salesforce to do event driven updates, you will end up writing quite a few triggers, and in some cases more than one trigger on the same object.

In this blog I will explain how to use a Helper/Handler class in salesforce when we have to write more than one trigger for the same object on the different events. I will also explain how a Helper/Handler can also help manage trigger execution. Continue reading

Posted in Apex Development, Salesforce.com. Tagged with .