Monthly Archives: April 2019

API Led Connectivity

Here is a well-known fact: Technology has become a part of every aspect of our lives. We are all connected in some way. We live in a highly connected world. Every day we create humongous amount of data, as individuals, businesses or machines. And we do so with the help of numerous devices and applications. As consumers, we keep interacting with new technologies that change the way we live. We want the systems to be powerful and want them to work together seamlessly. We expect the organizations to deliver these functionalities faster than ever. To meet this, organizations are presented with several specialized tools to meet the customer expectations.

Point-to-Point Integration

Karan-1

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Posted in Application Architecture, Application Security, salesforce connectors. Tagged with , , .

Software as a Service (SaaS) takes root as Multi-Billion Dollar industry

According to SaaS Mag, with increased adoption specially of Salesforce, Software as a Service industry, is on a rise and is expected to be more than $130 billion industry by 2020. SaaS is referred to as a software distribution model in which a service provider hosts the application and makes it available for the customers over the internet. There are three main categories of cloud computing:

  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)
  • Software as a Service (SaaS)

SaaS is similar to ASP (Application Service Provider) and on demand computing software delivery models.  The SaaS model where the provider hosts the client’s software and delivers it over the internet to an approved set of users is like ASP. The on-demand software model of SaaS refers when the provider gives clients network-based access to software. The source code of the application is same, and it is specifically created for SaaS distribution. When the new functionalities are to be rolled out, it is done for all users. Data storage again depends upon the type of agreement the provider has with the customers. Customers can opt data storage locally, in the cloud or both locally and in the cloud. Organizations can also integrate other software with SaaS applications using APIs.

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Posted in Application Architecture, Application Security.

Working with Salesforce Account Teams

In Salesforce, Account team is a group/team of users working together on an account, making tracking of collaboration on account easier. Suppose there is a team of people working on an Application say ‘ProjectBuilder’. This team contains developers, team lead, project manager, delivery manager, Sales Manager, Executive Sponsor. Now each of the team member has a role to play. Developer is responsible for developing the application, team lead is responsible for managing the developer, project manager is responsible for planning and monitoring of the project., and the delivery manager is responsible for the timely and accurate delivery of the application, sales manager is responsible to reach the established sales target and executive sponsor is responsible to project aligned with organization’s strategy. Now the account is ProjectBuilder and developer, team lead, project manager, delivery manager. Sales Manager and Executive Sponsor are the users. To track the progress of the team of users both the internal and the partner user, Account Team concept is used.

Use of Account Team

Using Account team, we can grant access to account and their related contacts, cases and opportunities. Account team is good to use in private sharing model where users cannot see/edit other accounts. We can include any set of roles in account team and can assign a user to every role who will then be part of the account team and will be responsible for the account. We can use a member of the Account Team to:

  • Identify responsible people on an account and contact them.
  • Assign role-specific tasks on the account.
  • Using account role, send campaigns on an account team member’s behalf

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Posted in Agile, salesforce administrator, salesforce consultant, Salesforce Implementation, Salesforce.com, Team Collaboration. Tagged with , , , , , .